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Could not start the DBSight Database Search Server service on local Computer

Submitted by Ed321 on Tue, 2010-02-09 09:04.Troubleshooting

I receive the following error when attempting to start the DBSight Database Search Server service
"Could not start the DBSight Database Search Server service on local Computer. Error 1067: The process terminated unexpectedly." when launching DBSight application it starts and runs fine.
Config
Windows Server 2003 64-Bit
apache_2.2.11
apache_tomcat_6.0.20
jre-6u14

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Just Added: 64bit JVM as web service now IS supported
Submitted by will on Tue, 2010-02-09 17:27.

Now you can use the DBSight service on 64bit windows!

This is included in 3.1.0 beta

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wrapper.log
Submitted by Ed321 on Tue, 2010-02-09 09:05.

DBSight Database Search Server installed.
--> Wrapper Started as Service
Launching a JVM...
Unable to execute Java command. The system cannot find the file specified. (0x2)
"java" -Xmx256m -Djava.library.path="../lib" -classpath "../start.jar;../lib/wrapper.jar" -Dwrapper.key="wx69cwDahnsv2rvZ" -Dwrapper.port=32000 -Dwrapper.jvm.port.min=31000 -Dwrapper.jvm.port.max=31999 -Dwrapper.pid=3628 -Dwrapper.version="3.2.3" -Dwrapper.native_library="wrapper" -Dwrapper.service="TRUE" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=1 org.tanukisoftware.wrapper.WrapperSimpleApp org.mortbay.start.Main
Critical error: wait for JVM process failed

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64bit JVM as web service not supported
Submitted by will on Tue, 2010-02-09 12:20.

Thanks for all the details.

This is a known issue. We should have put it in the wiki.

Current default installer could not support 64bit JVM as web service.

However, you can still start DBSight via command line mode.

And thanks for the reminder. We will try to fix it in the coming releases.

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Unfamiliar with command line mode
Submitted by Ed321 on Tue, 2010-02-09 12:40.

Can you link me to a document on how to start DBSight via command line mode?

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very simple
Submitted by will on Tue, 2010-02-09 14:43.

You can follow this on your windows:

"Start"->"Programs"->"DBSight"->"Start DBSight"

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additional question
Submitted by Ed321 on Wed, 2010-02-10 10:53.

Aah yes i am familiar i was just unfamiliar with the term. Although command line mode requires an account to be logged on to the server to launch. Is there a way to run dbsight without having a account logged on?

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please use the latest 3.1.0 beta release
Submitted by will on Wed, 2010-02-10 15:21.

The latest 3.1.0 beta version of DBSight should let you run DBSight as a service with 64bit JVM. ( Currently you will need a JRE installed).

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